> ## Documentation Index > Fetch the complete documentation index at: https://docs.amy.vc/llms.txt > Use this file to discover all available pages before exploring further. # Knowledge: Save It Once, Amy Uses It Every Time > Knowledge is where you save the reference material Amy draws on for every task: firm overview, active deals, client preferences, and templates. Save an item, give it a name, and call it by name in any request. Knowledge Knowledge is where you save the reference material Amy draws on whenever she works for you: your firm overview, active deals, client preferences, templates, and more. Think of your knowledge library as the briefing document Amy reads before every task. The richer it is, the less you have to re-explain, and the more tailored her output becomes. Each item you save gets a name. Once it's saved, you call it by name in any request and Amy pulls it in. ## How it works You add an item once, and Amy pulls from your knowledge library automatically on every task. There's no need to paste the same background into each request. When she drafts an email, researches a contact, or builds a brief, she's already working from what you've saved. ## What to add Who you are, what you do, and how you position yourselves. Names, context, current status, and key contacts. How you like emails drafted, which contacts are high priority, tone guidelines. Pitch decks, templates, org charts, process docs. ## Getting started Send Amy a message in any channel to save your first item. ```text title="Copy and send to Amy" wrap theme={null} Save this to my knowledge library: [paste content, or attach a file such as your firm overview or a key template]. ``` You can also forward a document directly to Amy and ask her to file it. ## Build your knowledge library The most useful items aren't always documents you already have. They're things Amy can build for you: a profile of how you write, a research template, a map of your CRM. Ask her to create one once and she'll save it and apply it on every future task. The [knowledge library](/recipes/knowledge) has eight worth saving first, each with the prompt that saves it and the prompt that calls it. Tone of voice, research and meeting-prep templates, your CRM map, firm boilerplate, priority contacts, and reference documents. ## Reference items by name Once an item is saved, just name it in any request and Amy pulls it automatically. There's no need to re-explain or re-attach anything. ```text title="Copy and send to Amy" wrap theme={null} Draft a reply to [contact] using my tone of voice. ``` ```text title="Copy and send to Amy" wrap theme={null} Research [company] using my company research template. ``` ```text title="Copy and send to Amy" wrap theme={null} Prep me for my [2pm] using my meeting prep template. ``` Give each item a clear, memorable name when you save it (for example "tone of voice" or "company research template") so it's easy to call later. ## Pro tips * Ask Amy to build items for you, like a tone-of-voice profile, a research template, or a CRM map, not just store documents you already have. Then reference them by name in any chat. * The richer your knowledge library, the less you need to re-explain. Amy pulls from it automatically on every task. * Forward documents directly instead of retyping. Amy files and indexes them for you. * Add preferences (tone, priority contacts, formatting) so drafts come back the way you'd write them. ## Next steps Eight ready-made knowledge items, each with the prompt that saves it. See the background Amy carries about you and your team into every task. Put the work Amy does with your knowledge on a cadence. Connect your files and CRM so Amy can pull context from your live systems too.