> ## Documentation Index > Fetch the complete documentation index at: https://docs.amy.vc/llms.txt > Use this file to discover all available pages before exploring further. # Inbound Triage > Forward any inbound and Amy reads it, summarises it, and drafts your reply. Inbound triage The inbox never stops. Forward an inbound to Amy, a cold email, a pitch deck, a CV, a proposal, and she reads the whole thing, tells you what matters, judges whether it's a fit, drafts a response in your voice, and logs it to your CRM. ## What you get * A concise summary of what came in and the key points * A fit assessment against the criteria you care about * A reply drafted in your voice, ready to review and send * The record logged to your CRM with a short note ## When to use it * A deck, CV, or proposal lands and you need a fast, structured read * You want consistent qualification of everything inbound * You want every inbound captured in your CRM without manual entry ## How to activate Forward the email, with its attachment, to Amy and add a one line note about what you want done with it. ```text title="Forward an inbound to Amy with this note" wrap theme={null} Read this and the attachment. Summarise what it is and the key points, tell me whether it's a fit based on [my criteria], draft a reply in my voice, and log it to my [CRM] with a short note. ``` Amy drafts the reply for you to review and send. She won't send anything on your behalf unless you ask her to. Save your fit criteria and a tone-of-voice profile to your [context library](/context-library), and Amy will assess each inbound and draft replies that sound like you. ## Integrations needed *** Want to get more out of this recipe? Book a free session with an Amy expert and we'll tailor it to your workflow, no charge.